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Urgo: -80% lead time on incidents thanks to the remote debug approach

HDS infrastructure outsourcing following the development of the solution by Theodo

Context

Patients with chronic wounds heal on average in 210 days. The Healico application allows health professionals to monitor chronic wounds and choose the appropriate bandages. For 5 years, Theodo has been developing Healico for Urgo. In a delicate context with the former outsourcer, we set up an HDS infrastructure that we have been maintaining for +3 years.

Challenges

  • Reversibility: Perform a flash migration in 2 days to free yourself from the old outsourcer
  • International deployment: Allow the customer to easily re-instantiate the code to deploy the application in other countries
  • Health Data Warehouse: Maintaining an HDS infrastructure while giving the customer control over their infrastructure

Our approach

Theodo experts accompanied the Urgo teams. What made the difference:

Reversibility

Using the Amazon ECS Copilot Deployment Tool to Accelerate Migration

International deployment

Use of quality standards and write modular and easily re-instantiated code

Health data warehouse

Implementation of the “remote debug” approach, proactive audits every 3 months and a remediation plan, improvement of health data security (documentation, personal accounts, traceability of infrastructure changes, etc.)

“What I really like about Theodo is being challenged by the tech teams, that's what I expect.”

Our impact

100,000

users on the application

1 release per month

versus 1 per year

3 days

lead-time on incidents and exchange rates versus 4 weeks ago

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